TERMS AND CONDITIONS

BY VISITING THIS SITE AND/OR PURCHASING A PRODUCT THROUGH THIS SITE, YOU AGREE TO THE TERMS & CONDITIONS BELOW.

PLEASE READ AND UNDERSTAND THEM BEFORE BROWSING THE SITE AND/OR FINALIZING YOUR PURCHASE.

The Site, Products and their Content are owned by the Company.

1. Definitions

In these T&Cs, the following words and expressions have the following meanings:

"Company" means Laura Lange, a Greek incorporated company.

"Client" means the person Purchasing and Using the Product.

"Content" means any and all written, visual, video, or audio information contained on the Site, inside a Product, deliverable or shared via any of Company’s social media profiles or emails.

"Parties" means the Client and the Company.

"Product" means an Online Course, Live Group Program or Private Mentorship (as defined in Clause 5) Purchased by the Client from the Company.

"Purchase" means any Product paid for by the Client.

"Site" means www.itslauralange.com

"T&Cs" means the Terms and Conditions set out below.

"Use" means participating, reading, implementing, trying, or otherwise engaging in or with the Products.

2. Introduction

Laura Lange is the owner and founder of the Company, a company that provides coaches, (online) business owners and service providers with general wellness tools, business consulting and coaching services to help them build and structure their businesses while becoming more knowledgeable and intentional about their choices to better support their overall wellbeing as their businesses scale.

The Company makes the Product available to the Client via the online platforms ThriveCart and MailerLite with additional support being offered through private messaging apps and online meetings.

The details of the Product are further detailed in Clause 5 and on the checkout and/or sales pages provided to the Client, as it is made available, from the date of Purchase.

The Company reserves the right to substitute Products comparable or equal to the value of the Product or terminate access to the Product under the current circumstances as determined by the Company.

3. Term and Termination

These T&Cs enter into force from the date of initial Purchase and continue in force as long as the Parties are working together as further detailed in Clause 3.1 and 3.2 (the “Term”).

3.1. Online Course

The Company grants the Client lifetime access to its Online Courses (as defined in Clause 5.1). “Lifetime Access” means access to the Purchased Online Course for the duration of its availability on the Company's platform. While “lifetime” is intended to offer extended access, it is not a guarantee of permanent access. The availability of Content inside an Online Course is subject to updates, modifications, or discontinuation at the Company’s discretion. These T&Cs remain in force for as long as the Company provides access to the Online Course or until the Company decides it is reasonable to substitute Online Courses comparable or equal to the value of the Online Course or terminate access to the Online Courses under the current circumstances as determined by the Company, with the exception of Clause 11, which shall survive the Term of these T&Cs.

3.2. Live Group Programs and Private Mentorships

The term of Live Group Programs and Private Mentorships (as defined in Clause 5.2) is agreed between the Parties separately.

The Client understands that the Parties do not have a relationship after the end of a Live Group Program or Private Mentorship. Any extension of the Term originally agreed requires prior written agreement between the Parties.

The Client may not terminate the Live Group Program or Private Mentorship before the end of the Term.

The Company may terminate the Live Group Program or Private Mentorship for any reason before the end of the Term provided that the Company issues a refund to the Client for any unused portion of the Live Group Program or Private Mentorship.

3.2.1. Package Validity of Private Mentorship Sessions Purchased as part of a Live Group Program or Private Mentorship

Private Mentorship sessions Purchased as part of a Live Group Program or Private Mentorship must be Used within the following timeframes from the date of Purchase unless otherwise agreed in writing:

3 months from the date of Purchase if the Live Group Program or Private Mentorship is between 1-3 months.
6 months from the date of Purchase if the Live Group Program or Private Mentorship is between 4-6 months.
12 months from the date of Purchase if the Live Group Program or Private Mentorship is between 7-12 months.

If the Private Mentorship sessions are not Used within the specified timeframe, any unused sessions will be forfeited, and no refunds will be provided. Extensions may only be granted at the sole discretion of the Company and must be agreed to in writing before the expiry date.

Clients experiencing exceptional circumstances (e.g., medical emergencies) may request an extension, which is subject to written approval. Approval is not guaranteed and remains at the sole discretion of the Company.

It is the responsibility of the Client to schedule and attend Private Mentorship sessions within the validity period. The Company is not obligated to offer makeup sessions or reminders for unused sessions.

4. Disclaimer

4.1. By Purchasing and Using the Product, the Client understands that Laura Lange and the Company is a wellness and (online) business consultant, and they are not an attorney, accountant, financial advisor, or any other licensed or registered professional.

4.2. The Product is for informational and educational purposes only. The information and education provided in the Product is not intended or implied to supplement or replace the professional advice of an attorney, accountant, medical doctor, therapist and/or financial advisor. The Client should consult with a professional in matters pertaining to legal, accounting, medical and financial advice in person to discuss issues or questions pertaining to the Client's particular legal, accounting, medical, financial, or business situation.

4.3. Although the Company does its best to make sure all of the Content inside a Product is up to date and/or accurate, the Company does not make any representation that all the information is accurate or free of errors at all times. The Company does not assume any responsibility for accuracy of the Product’s information, or its safety or efficacy as it applies to the Client’s business.

4.4. The disclaimer set out in this Clause 4 applies to Company’s Site, Content, Products and all social media channels, including but not limited to Instagram (@itslauralange) and LinkedIn (Laura Lange).

5. Product Specifics

5.1. Online Courses

The Company offers online courses and masterclasses with (pre-recorded) videos and workbooks (“Online Courses”) to the Client which will be released at some time after agreeing to the T&Cs and paying for the access.

The Client receives a link via email to access the Online Courses.

At the Company’s discretion, Online Courses may be supplemented by access to Live Group Programs, Private Mentorships, online meetings and/or messaging support.

5.2. Live Group Programs and Private Mentorships

The Company offers group coaching sessions in the form of access to online meetings and/or messaging support to the Client (“Live Group Programs”).

The Company offers individual coaching sessions in the form of online meetings and/or messaging support to the Client (“Private Mentorships”).

The Company will communicate the frequency of coaching calls, the level of support and availability separately to the Client.

At the Company’s discretion, Live Group Programs or Private Mentorships may be supplemented by access to Online Courses.

6. Client Responsibilities

The Client agrees to the following when Purchasing and Using the Product:

(i) The Client acknowledges that the Company does not guarantee the Client’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Product. The Client accepts and agrees that it is fully responsible for its results from the Product.

(ii) The Client shall be on time and participate fully in the coaching calls and watch the videos in the Online Courses, and any other part of the Products, to the best of its ability.

(iii) If the Client is unable to keep an appointment inside a Private Mentorship it agrees to provide a 24-hour notice to the Company. The Client can reschedule its appointment via email at laura@itslauralange.com.

(iv) The Client shall immediately inform the Company of any issues or difficulties it may have with the Product.

(v) The Client agrees to complete payment for the Product as set out in these T&Cs.

6.1. Assumption of Risk

The Client acknowledges that, as with any investment, there is an inherent risk associated.

The Client agrees to use its best judgment in applying the information provided in the Product, which is done at the Client’s own risk. It is the responsibility of the Client to discern the risk of using the Product and/or its Content and the Client assumes responsibility for its actions, choices, or lack thereof, related to the Product.

As such, the Client agrees that there is no guarantee that the Client will attain its goals simply by watching and/or using any of the videos in the Product or attending group or private coaching sessions.

Nevertheless, the Client acknowledges that it can optimize its potential results from the Product by adhering to the following:

(i) Completion of and meaningful engagement with all Product material, including learning videos, workbooks, exercises and coaching sessions etc.;

(ii) Taking full responsibility for the Client’s results before, during and after Using the Product; and

(iii) As part of the Product, the Client also provides feedback at the sole discretion of the Company, including but not limited to a survey or informational interviews, so that the Company can better tailor the Product and Content for future clients.

6.2. No Sharing

The Client is prohibited from:

(i) distributing, copying, forwarding or otherwise sharing the Product or the Content with any third party.

(ii) sharing its links, passwords or login information to a Product with any third party who did not Purchase the Product.

Any breach of this Clause 6.2 will result in the Client being removed from the Product immediately and no refund will be issued.

The Company also reserves the right to pursue the breach legally to the fullest extent permitted by law.

7. Payment

7.1. General Payment Terms and Late Payment Procedures

When the Client pays for the Product by credit or debit card, the Client authorizes and gives permission to the Company to charge the Client’s credit or debit card for the amount owed for payment of the Product.

When the Client Purchases the Product, its information such as e.g. credit card details and contact information may be collected by the third-party merchant PayPal, Stripe, ThriveCart etc. (depending on the payment method chosen by the Client at checkout), who may have privacy policies or security practices that are different from those of the Company.

The Company is not responsible for the merchant’s independent policies or practices.

Payments for Private Mentorships are due on or before the due date agreed between the Client and the Company. Late payments will not be accepted. If a payment is not made on or before the due dates agreed between the Parties, the Company will send the Client an email with instructions on how to make immediate payment.

The Company will not perform any additional coaching for the Client until payment is completed and the Client’s access to any client portal or materials may be removed until payment is made.

7.2. Payment Plan Terms and Failed Payment Procedures

When the Client chooses to Purchase the Product via one of the Company’s payment plan options at checkout (hereinafter the “Payment Plan”), the Client consents to, authorizes and gives permission to the Company to automatically charge the Client’s credit card, debit card, or PayPal account as payment for the Product pursuant to the chosen payment plan to complete the total payment.

The Client will receive an electronic receipt, at the time and interval in which payment is due without any additional authorization needed.

The Company will not contact the Client to seek any additional authorization, approval, or permission before charging each installment of the Payment Plan.

By choosing the Payment Plan, the Client agrees and understands that all payment installments are owed in full. There are no exceptions. No refund requests or stop payments will be granted or accepted.

7.2.1. Failed Payment Procedures

By signing up for the Payment Plan, the Client’s card will automatically be re-charged as set out in the agreed Payment Plan. Please plan accordingly.

If the Client’s payment-plan payment fails on the first attempt

In the event that the Client’s Payment Plan payment is not successfully made on the due date, the credit card will automatically be re-charged after a 2 day grace period to complete the payment for the Product.

If the Client’s card was accidentally not updated or available to be processed at the time the Company attempted the initial charge, the Client will have that 2 day grace period to update its card information without any penalty or losing access to the Product.

If the Client’s payment-plan payment fails on the second attempt:

The Client’s access to the Product will be temporarily suspended and the Client will not be able to access the Product at all until it successfully completes its payment. The Company will attempt to re-charge the Client’s credit card in 2 days.

If the Client’s payment-plan payment fails on the third attempt:

The Client’s access will still be suspended, pending successful completion of the Client’s owed late payment. In 2 days, the Company will attempt to charge the Client’s card.

If the Client’s payment-plan payment fails on the fourth and final attempt:

The fourth attempt is the final attempt to collect the Client’s payment before the matter is forwarded to collections. If the fourth payment fails, the Client will be permanently removed from the Product and no refund will be given.

When choosing the payment plan options, the Client consents to being responsible for all payments owed for the Product.

8. Refund Policy:

8.1. No Refunds

The Client is responsible for the full payment for the Product regardless of whether the Client completes or Uses the Product fully. The Company will do everything within its ability and within reason to ensure the Client’s satisfaction with the Product. The Company expects that the Client will do the same. Due to the downloadable nature of Online Courses, refunds will not be issued for Online Courses once it is Purchased.

Refunds will also not be issued for coaching sessions already conducted inside Live Group Programs and Private Mentorships. If, for any reason, the Company is unable to fulfill its obligations regarding coaching sessions to the Client, the Client will be refunded in full for any part of the Product paid for but not rendered.

If the Client has any questions or concerns, or if there is anything the Company can do to make the Client’s experience a more pleasant one, please email Laura Lange at laura@itslauralange.com.

8.2. No Chargebacks

The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s credit card and/or form of payment, e.g. PayPal or Stripe for any reason whatsoever related to the Product.

In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.

9. Limitation of Liability

To the fullest extent permitted by law, the Company expressly disclaims liability for any loss, injury, claim, liability or damage of any kind resulting from, arising out of or in any ways related to: (i) the Client’s Purchase or Use of the Product, its Content, the Company’s Site, or any other information obtained by the Client from the Company, (ii) the Client’s use, misuse, or inability to use the Product or Content, (iii) any errors or omissions in the Content or Products, and (iv) any decisions made by the Client based on the information provided by the Company.

By Purchasing any Product, the Client acknowledges and agrees to this limitation of liability and releases the Company from any and all claims. The Client further acknowledges and agrees that they are fully responsible for their own physical, mental, and emotional well-being as well as any and all business decisions, actions, and results.

The Company makes no guarantees of results, income, or outcomes, and all Products are provided “as-is” without warranties of any kind, either express or implied.

In no event shall the Company be liable to the Client or any third party for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if the Company has been advised of the possibility of such damages.

The Company does not assume liability for damages, injuries, harm, death, misuse of (or failure to properly use) the Product or the Content, due to any act, or failure to act, by the Client. This limitation of liability applies to the maximum extent permitted by law, and does not exclude any liability that cannot be excluded under the laws of Denmark.

10. Indemnification

The Clients agrees to indemnify, defend and hold harmless the Company, including its subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, coaches, assignees, licensees, and affiliates from and against any and all claims, losses, expenses, fees, suits, actions, charges, demands, liabilities, damages, causes of action, judgments, and/or costs (including reasonable legal fees and court costs) that may be asserted against the Company by any third parties arising out of or in connection with: (i) the Client’s Purchase, Use or misuse of any Product or Content provided by the Company, (ii) the Client’s acts and/or omissions in connection with the Use of the Product or Content, (iii) the Client’s breach of these T&Cs and (iv) any violation by the Client of any law or the rights of any third party.

This indemnity obligation shall survive the termination or expiration of the Client’s Use of the Product and any relationship between the Client and the Company.

By Purchasing and/or Using the Product, the Client expressly agrees to this indemnification and releases the Company from any and all claims to the maximum extent permitted by applicable law.

11. Intellectual Property Rights

Laura Lange and the Company own the intellectual property rights to the Products, Site and their Content. Intellectual property owned by the Company also includes, but is not limited to: videos, audio files, workbooks, content prompts, trademarks, service marks, trade secrets, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, article templates and all of the Company’s paid Products (collectively “Intellectual Property”).

The Client is prohibited from using the Company’s Intellectual Property as part of any direct or indirect sale of the Client’s own products or services without the Company’s prior written consent.

Unauthorized Use of the Intellectual Property may lead to legal action, including but not limited to infringement and/or theft claims, to recover damages and protect the Company’s Intellectual Property rights. The Company reserves the right to take action against the Client, their representatives, contractors, employees, or the like for any improper Use of its Intellectual Property.

Any breaches of this Clause 11 will be legally pursued to the fullest extent permitted by law.

11.1 Limited License

By accessing the Site, Purchasing and/or Using a Product, the Company grants the Client a limited, personal, non-exclusive and non-transferable license to Use the Intellectual Property and the Client becomes a “Licensee”.

As a Licensee, the Client recognizes that Laura Lange and the Company have invested a substantial amount of time, money and effort to create the Site, Products and Content and that these represent a significant value to the Company.

The Client agrees to refrain from any improper Use of the Site, Products or Content, including any Use that constitutes a violation of these T&Cs, the Company’s Privacy Notices or applicable law.

The Client understands that the Product is for its individual Use only.

If the Client operates a business in a similar industry as the Company, the Client agrees to refrain from (i) teaching its own clients any of the Products or Content owned by the Company and delivering it as if it was the Client’s own Product or Content, (ii) copying, selling or creating derivative works from any of the Products or Content for the Client’s commercial use, or otherwise misusing any of the Products, Content or Intellectual Property contained therein fully or partly without the Company’s prior written consent.

12. Confidential Information

These T&Cs are considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal or make use of any information learned by either Party throughout the Term and for a period of five (5) years after the expiration or termination of these T&Cs for any reason.

Confidential Information includes, but is not limited to, information disclosed in connection with these T&Cs, and shall not include information rightfully obtained from a third party (“Confidential Information”).

Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own Confidential Information.

The obligation of the Parties hereunder to hold the Confidential Information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction.

Both Parties agree that any and all Confidential Information learned as of the date of Purchase shall survive the termination, revocation, or expiration of these T&Cs.

12.1. Permitted Disclosure

Notwithstanding anything in the foregoing, the Parties may disclose Confidential Information to the extent necessary as required by law, a court of competent jurisdiction, and/or any governmental authority or agency. Where permitted by law or legally permissible, the Parties shall disclose a request for information in writing to the other prior to disclosure.

13. Testimonials

13.1. Release of the Client’s Testimonials

The Client gives the Company permission to use any communication, wins, screenshots, or testimonials related to the Client's Use of the Product for promotional and marketing purposes on social media, advertisements, the Site, and with future clients.

The Client will not receive any form of compensation for use of the testimonials.

The Company will do its best to protect the Client's identity unless the Client expressly allows the Company to share its name or identity.

13.2. Testimonial Disclaimer

Client testimonials in any form whether from current or past clients of the Company are solely illustrative.

The testimonials do not guarantee that the Client will achieve similar results. Individual circumstances vary, and no guarantee is made that the Client will obtain the same results or outcomes as those mentioned in the testimonials or obtained by other clients of the Company.

The Company does not guarantee any specific financial, commercial or well-being outcomes based on the Client’s Use of the Product. The Company is not liable or responsible in any way for the Client’s success or failure in regards to business, income, sales, well-being or any other results arising from the Client's Use of the Product.

13.3. Earnings Disclaimer

The information published on the Site, in the Content or inside a Product regarding results, income, earnings, business profits or personal financial status is for informational purposes only. The information may provide real-life examples of possible outcomes, which are in no way guarantees of what will occur in the Client’s specific situation. The Client’s business and financial outcomes depend on many factors including but not limited to the Client’s level of personal responsibility, commitment, and abilities, in addition to those factors that the Client and/or the Company may not be able to anticipate. The Client agrees that the Company is not responsible for the Client’s success, or lack thereof.

13.4. DISCLAIMER - No Warranties, Guarantees, or Representations Are Being Made:

The Company does not offer any representations, guarantees, or warranties, of any variety, regarding the Product in any way including, but not limited to, the Client’s future income, sales, potential, profitability, or losses derived as a result of the Client’s Use of the Product.

The Product is offered “AS IS” and without representations, guarantees, or warranties of any kind, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, neither express nor implied, to the extent permitted by law. The Company is not liable for damages of any kind related to the Client’s Use of the Product.

14. Data Protection

14.1. Personally-identifying Information

Should the Client choose to share its personally-identifying information with the Company, the Client acknowledges and understands that the Company will take reasonable measures to protect that personally-identifying information, such as not sharing the Client’s personally-identifying information with anyone else. The Client acknowledges that the Company is not responsible or liable for any of its service providers’ breaches in data security and/or privacy protections.

14.2. Privacy Notice

Please refer to the Company’s Privacy Notice available on the Company’s Site for information on how the Company collects, uses and discloses information from its clients. The Client acknowledges and agrees that its Use of the Product is subject to the Company’s Privacy Notice.

14.3. Links to Third Party Websites or Resources

The Product may contain links to third-party websites or resources. The Company provides these links only as a convenience and is not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. The Client acknowledges sole responsibility for and assumes all risk arising from use of any third-party websites or resources. Company is not responsible for the way these third-party websites or resources handle Client’s personal information, whether they have a privacy notice or any information Client provides to them by visiting their website. The Client is responsible for reading and agreeing to, or disagreeing with, the external website’s privacy notice.

14.4. Recording Sessions

The Company will advise the Client in advance of any sessions if their session(s) will be recorded for any reason. The Client may not record any sessions with the Company without the Company’s prior written consent.

15. Governing Law and Venue

15.1. Governing Law

These T&Cs and any non-contractual obligations arising out of or in connection with them will be governed by the laws of Denmark without regard to the conflict of law provisions.

15.2. Venue

In the event of any dispute, claim or controversy arising out of or in connection with these T&Cs, or any non-contractual obligations arising out of or in connection with it, the Parties shall try to settle any such dispute, claim or controversy amicably on a good faith basis. Any complaint or issue arising as result of the Client’s Use of the Product should be directed via email to Laura Lange at laura@itslauralange.com.

If the Parties are unable to solve the dispute within reasonable time, the Parties agree that the dispute shall be brought before The City Court of Copenhagen.

16. Miscellaneous

16.1. Amendments

The Company reserves the right to amend these T&Cs from time to time.

16.2. Severability

If any portion of these T&Cs is held to be unenforceable, it shall not affect the remaining portions of these T&Cs, which shall remain in full effect. If any portion of these T&Cs is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the Parties. If the unenforceable portion of these T&Cs is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the Parties, and all other provisions shall remain in full force and effect.

16.3. Force Majeure

In the event that any circumstances beyond or not within the reasonable control of the Parties, including, but not limited to: an act of God (such as, but not limited to, fire, explosion, earthquake, flood, tsunami, drought, tidal waves, hurricanes, etc.), pandemic, hostilities, war, invasion, curtailment or interruption of transport, threats or acts of terrorism, governmental travel advisory or warning, labor strike, exchange rate fluctuations or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under these T&Cs, the affected Party’s performance shall be extended without liability for the period of delay or inability to perform due to such circumstances.

16.4. Entire Agreement

These T&Cs reflect the entire agreement between the Client and the Company and trump any other existing negotiations, communications or agreements between the Parties, whether written, oral, or electronic, and are the full extent of the agreement between the Parties.

All rights not expressly granted in these T&Cs are reserved by the Company.

By Purchasing and/or Using the Product, the Client implicitly signifies its agreement to all of the terms in these T&Cs.

If the Client has any questions about the T&Cs, please contact Laura Lange at laura@itslauralange.com.

Thank you.

Last updated: April 2025